Privacy Policy 

1. Introduction

CLC Behavioral Health, LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, communicate with us, or use our services.
By using our website, you agree to the terms outlined in this policy.
 

2. Information We Collect

We may collect the following types of information:

• Personal Information You Provide:

  • Name, email address, phone number, and other contact details when you submit forms or request information.

  • Any details you voluntarily share through secure messaging or inquiries.

• Automatically Collected Information:

  • IP address, browser type, device information, and pages visited (for website analytics purposes).

  • This information is collected using cookies or similar tracking technologies.

• Protected Health Information (PHI):

  • We do not collect PHI through our general website. Any PHI shared through secure patient portals or HIPAA-compliant communication platforms (e.g., Spruce) is protected in accordance with HIPAA.
     

3. How We Use Your Information

We use the information we collect for purposes such as:

• Responding to your inquiries or requests.

• Scheduling appointments or providing service information.

• Improving our website and services.

• Complying with legal and regulatory requirements.
   

4. Sharing Your Information

We do not sell or rent your personal information.
We may share your information only in the following circumstances:

• With your consent (e.g., to coordinate care).

• With service providers who assist in operating our website or services, bound by confidentiality agreements.

• When required by law (e.g., to comply with court orders or legal processes).
   

5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve functionality and analyze site usage. You can disable cookies in your browser settings; however, some features may not function properly.
 

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your information. For PHI, we use HIPAA-compliant systems such as Spruce for secure communication.
No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of those sites.
 

8. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.

• Opt out of marketing communications.

• Request limitations on how we use or share your information.

To exercise your rights, contact us using the information below.
 

9. Children’s Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect information from minors without parental consent.
 

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:
 

CLC Behavioral Health, LLC
Email: Chenelle.C@CLCbehavioral.com         
Phone:  (617) 841-8468